Last updated: 1 May 2026
Please read these Terms and Conditions carefully before using the Chatabte website or placing an order. By accessing our website or completing a purchase, you agree to be bound by these terms.
Chatabte Ltd is a company registered in England and Wales (Company No. 1945826). VAT Registration No. 256064016. Our registered office is at Hardman Square, Hardman St, Manchester M3 3EB, United Kingdom. Contact: [email protected] | +44 20 3440 5000.
You may use our website for lawful purposes only. You must not use this website in any way that causes, or may cause, damage to the website or impairment of its availability; or in any way which is unlawful, illegal, fraudulent, or harmful.
All orders placed through our website constitute an offer to purchase goods. We reserve the right to accept or decline any order. A contract is formed only when we send you an order dispatch confirmation email. We may refuse an order if the goods are out of stock, if we cannot verify payment, or if there has been a pricing error.
All prices are displayed in British Pounds Sterling (£) and include VAT at the applicable UK rate. Prices are subject to change without notice. If a pricing error occurs, we will contact you and offer you the opportunity to reconfirm the order at the correct price or cancel for a full refund.
We accept payment by major credit/debit cards and PayPal. Payment is taken at the point of order. All payment transactions are processed through encrypted, secure payment gateways. We do not store your full card details.
Delivery timescales are provided in good faith but cannot be guaranteed. Please refer to our Delivery Policy for full details. Risk passes to you on delivery. Title to goods passes on receipt of full payment.
Please refer to our Returns Policy. Under the Consumer Contracts Regulations 2013, you have the right to cancel most orders within 14 days of receipt without reason. This does not apply to digital products or software once downloaded.
We endeavour to ensure all product descriptions, images, and specifications are accurate. However, minor variations may occur. Images are for illustrative purposes only. We accept no liability for minor discrepancies between product images and the actual product.
To the fullest extent permitted by law, Chatabte's liability for any claim arising from the purchase of goods shall be limited to the purchase price paid for the relevant goods. We are not liable for indirect, consequential, or special losses.
Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded by law.
All content on this website — including text, images, logos, and design — is the intellectual property of Chatabte Ltd or its licensors. You may not reproduce, distribute, or use any content without our prior written consent.
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these Terms at any time. The current version will always be available on this page. Continued use of the website after changes constitutes acceptance of the updated terms.